Signed in as:
filler@godaddy.com
FAQ
Frequently Asked Questions about how to build device confidence through effective digital skills training and enhance your understanding of technology education.
FAQ
Who do you help?
Anyone who feels overwhelmed or behind when it comes to technology. Seniors, small biz owners, new device users, or the tech-anxious.
Do you make house calls?
Yes, in-person support is available in select areas. Bookings are first come, first served.
Can I buy a gift session for someone else?
Absolutely. We offer e-gift certificates.
What if I’m totally clueless?
Then you’re in the right place.
What if I’ve been hitting the spacebar to try and “pause the internet”?
We admire the effort. Unfortunately, the internet doesn’t work like YouTube. But hey, now we know where to start.
Return and Refund Policy
At IS IT PLUGGED IN?, we strive for complete customer satisfaction. If you're not happy with your service, here’s what you need to know:
- Eligibility for Refunds: Refund requests must be made within 7 days of the completed service.
- Service State: Refunds are only available for services that were not delivered, experienced technical failure, or did not meet the described scope of work.
- Reason for Refund: Valid reasons include appointment cancellation due to provider fault, service not rendered, or dissatisfaction with service quality (subject to review).
- How to Request a Refund: Please contact us at admin@isitplugged.in with your name, service type, and reason for the refund request.
- Refund Process: Approved refunds will be processed within 5–7 business days to the original payment method. We'll notify you by email once completed.
We do not accept returns or exchanges for digital design files or completed branding projects, unless a technical error or non-delivery has occurred.
Questions?
Contact us anytime at admin@isitplugged.in.
Our Partners
Copyright © 2025 IS IT PLUGGED IN? - All Rights Reserved.